Join the Canstar Group as a Sales Consultant and help us redefine how Australians shop for health insurance. We’re looking for a communicator who can simplify the complex and a closer who is driven by targets and compliance in equal measure.

With 2+ years of health insurance experience under your belt, you’ll step into a high-impact role where your expertise directly empowers consumers to make better financial decisions. If you’re a team player with a service mindset and a knack for detail, this is your next big move." and help us redefine how Australians shop for health insurance. 

We’re looking for a communicator who can simplify the complex and a closer who is driven by targets and compliance in equal measure. With 2+ years of health insurance experience under your belt, you’ll step into a high-impact role where your expertise directly empowers consumers to make better financial decisions.

If you’re a team player with a service mindset and a knack for detail, this is your next big move. 

Key Responsibilities

• Engage with prospective customers via inbound and outbound calls to understand their health insurance needs.  
• Have an in-depth understanding of policy options available to consumers.  
• Present and explain policy options clearly, including waiting periods, exclusions, limits and tiers.  
• Consistently meet with ambition to exceed monthly sales and conversion targets. 
• Ensure that all work is done in alignment with Canstar’s sales processes, compliance standards and PHIIA code of conduct requirements. 
• Maintain accurate records in the CRM and ensure all customer interactions meet quality assurance benchmarks.  
• Monitoring and preparing reports on customer interactions
• Identifying opportunities to improve and automate enquiry processes.
• Contribute positively to a high-performance, team-oriented culture.  

Required Skills & Experience

• 2+ Years experience in Health Insurance sales 
• Strong verbal communication and interpersonal skills, with the ability to simplify complex information
• Excellent customer service skills with proven experience.
• Strong customer focus and service mindset.
• Excellent communication and organisational skills.
• Attention to detail and tenacity.
• Team player, always looking for improvements.

Desired Skills & Experience

• Experience in financial services 
• Experience working in a regulated industry is beneficial.
• Knowledge and experience using project management tools (e.g., JIRA/Confluence).

At Canstar Group, our inclusive vision is to create a workplace where our people feel safe and confident to bring their unique selves to work. We are committed to celebrating each individual’s unique backgrounds, experiences, abilities and perspectives. As an Equal Opportunity Employer, we invite applications from all individuals regardless of race, national origin, gender, sexual orientation, age, religion, or disability.

If you have a disability or specific access needs, we encourage you to discuss any adjustments you may need to our recruitment process.

How Can You Join The Team:

If this sounds like you, and you are up for a fresh challenge with a great company, please click apply now and ensure that your CV and cover letter has been uploaded to your profile.

Recruitment Agencies: We politely ask that you refrain from contacting our People & Culture team or hiring managers directly. Canstar does not accept any unsolicited referrals from recruitment or job placement agencies.